Customer Quality Technician - Level 3

Responsibilities

• Perform routine performance and safety testing on lithium-ion cells according to established specifications and procedures
• Operate and maintain laboratory equipment (e.g., charge/discharge units, environmental chambers, and measurement tools) within the functional area
• Follow Standard Operating Procedures (SOPs) for safe handling, testing, storage, and disposal of lithium-ion batteries
• Accurately collect and document test data and observations
• Support continuous improvement initiatives focused on defect reduction and process efficiency
• Identify and report basic trends, anomalies, or inconsistencies in test results
• Assist in root cause investigations and corrective action activities under guidance

Requirements

• 2+ years of related work experience in quality inspection, testing, or a manufacturing environment
• Basic understanding of mechanical and/or electrical principles
• Strong attention to detail and accuracy in data collection and reporting
• Basic problem-solving skills and ability to escalate issues appropriately
• Effective verbal and written communication skills
• Familiarity with basic measuring tools and inspection techniques

Qualifications

• High school diploma, GED, or 2 years of prior experience in functional area
• PREFERRED: Associate or Bachelor’s degree in a technical field (e.g., Engineering, Quality, Industrial Technology)