Customer Project Specialist

About the role

Make a difference. As a Customer Project Specialist, you will work with customers on large projects, time-sensitive deadlines and complex orders. You will serve as the liaison between vendor and customer to ensure material gets to the project site when it’s needed and how it’s needed. Whether it be a new stadium at a university, renovating the wing of a hospital or a short-term project, you will be responsible for fostering the project relationship. At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Responsibilities

• Perform order entry on large project orders
• Prepare and revise material submittals for customers
• Handle returns and credits
• Provide reporting to customers and suppliers using project software
• Coordinate item deliveries to ensure on-time performance
• Execute job lot billing and process invoices for payment

Requirements

• 2+ years experience preferred
• High School education
• 4 year degree preferred

Qualifications

• Strong attention to detail
• Organizational skills
• Customer service skills

Skills

• SAP and Microsoft Office experience

Benefits

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits