Customer Project Manager

Responsibilities

• Successfully manage the implementation of projects, on-time, within defined scope, on budget as defined in the As-sold Cost Baseline, improving profitability, ensuring quality execution and customer satisfaction.
• Drive project team and manage customer relationship in the scope of the contract.
• Follow the guidelines of PMBOK® and Nokia Project Management processes.
• Manage Project Management Plans and project phase plans for the projects.
• PMP Certified or working towards certification.
• Anticipate risk and evaluate related financial and customer satisfaction impacts.
• Coordinate the delivery team activities to follow the agreed to project schedule and customers’ expectations.
• Respond to scope creep by immediately escalating modifications to the project scope.
• Act as the key customer interface to the Customer for all project related business extensions.
• Ensure Project close out, invoicing and lessons learned are completed.
• Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion.
• Manage internal project reviews.
• Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools.

Requirements

• Candidate must be located in Dallas, Texas.
• Minimum of BS or at least 5 years of Project Management experience in the wireless/wireline telecommunications field.
• Experience in Data Centers, IP Networks, and Optical Transport is required.

Skills

• Excellent negotiation, communication, and customer-facing skills, with the ability to interact effectively with both internal and external stakeholders.
• Strong leadership and management skills are required.
• PMP certification or equivalent.
• Strong business acumen in planning and organizing, information integration, and decision-making, with the ability to achieve results while focusing on customer requirements and business success.

Benefits