Customer/Partner Services Representative for Christian Ministry

About the role

Jewish Voice Ministries International seeks a Customer/Partner Services Representative to serve in a mission-driven environment. The role involves interacting with ministry partners to address their needs and support the ministry's mission.

Responsibilities

• Respond to partner inquiries via phone, email, and written correspondence
• Aid with donations, product orders, account updates, and prayer requests
• Research and resolve partner concerns promptly and accurately
• Document interactions and updates in the ministry database
• Follow up with partners to ensure questions and issues are fully resolved
• Encourage and thank partners for their support of the ministry

Qualifications

• A high school diploma or GED
• One or more years of call center, customer support, or partner care experience preferred
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational ability
• Proficiency with Microsoft Office and general computer systems
• Spanish speaking ability a plus

Qualification

Candidates must demonstrate a strong Christian faith and alignment with the mission and values of Jewish Voice Ministries International.

Pay

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Schedule

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Benefits

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Skills

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Benefits

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Application Instructions

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