Customer Marketing Associate

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Harri" intro, then "What You'll Be Doing", "More About You: What Can You Bring?", "When and Where You'll Be Doing It", "What Will You Get in Return?" plus maybe "Skills". We need to use headings

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should only include sections when posting has real specific content. We need to map content to these headings. We have: - About Harri: description of company. Could be "About the role"? Actually "About the role" is typical heading for role description. The posting includes "About Harri" which is about company, not role. But we could treat as "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if we have content. We need to decide which sections we have content for. We have responsibilities list: bullet points under "What You'll Be Doing". So we can have

Responsibilities

with

• items. We have qualifications/requirements: "More About You: What Can You Bring?" includes experience, degree, skills, etc. That maps to Requirements or Qualifications. Could use

  Requirements

  or

  Qualifications

  . Probably both? But we should avoid thin sections. Choose one: Requirements. We have skills list at bottom: "Skills AI Content Creation & Optimization Expansion & Lifecycle Marketing Customer Advocacy & Case Studies". That's a list of skills. Could be

  Skills

  with
  . We have Pay: salary range $67,000–$75,000. So

  Pay

  with

  . We have Schedule: "This is a full time position based out of our New York office." That's schedule/location. Could be

  Schedule

  with

  indicating full-time, New York office. We have Benefits: "What Will You Get in Return?" includes competitive salary (already covered), opportunity to drive critical projects, experience in fast-paced global environment, collaborative team environment. Also maybe equity? Not mentioned. So we can have

  Benefits

  with
  . We also have "About Harri" intro. Could be placed as a

  before sections, not as a heading. The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we can include a brief intro paragraph about Harri. We must remove boilerplate: EEO, etc. The posting includes "Equity, Diversity, and Inclusion" paragraph. That's boilerplate? It's about diversity but could be considered EEO. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove that Diversity paragraph. Also remove the note about job description not covering complete listing. Also remove "When and Where You'll Be Doing It" maybe we already used for Schedule. But we need to keep the substance: full time position based out of New York office. So we keep that. We also need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given, but we can rephrase? Probably keep same meaning but can be concise. Must not lose detail. Let's extract responsibilities bullet points: From "What You'll Be Doing As a Customer Marketing Associate, you will be responsible for balancing creative storytelling with data-driven optimization, transforming raw customer insights into actionable assets that resonate across the enterprise market. Your responsibilities will include:" Then list: - Customer Advocacy & Case Study Program: Own the day-to-day management of the customer story calendar, ensuring a steady cadence of high-performing assets including case studies, testimonials, and whitepapers. Source candidates and manage the full review cycle for content, ensuring every piece is aligned with our growth narrative and brand guidelines. - Expansion & Pipeline Campaigns: Execute back-to-base and expansion (CS/upsell) campaigns in partnership with the Director of the team to drive revenue within the existing customer base. Partner across Sales, GTM and Customer Success to develop high-impact collateral that directly addresses customer pain points and supports the PQL-to-CS/AE handoff. Work with Creative and Video for expansion campaign assets. - AI-Powered Content Creation: Implement AI workflows to streamline the drafting and editing of customer-facing content without sacrificing human-led insight or brand consistency. Maintain high standards of quality and accuracy for all content, whether written internally or generated with AI assistance. - Measurement & Reporting: Track and report on cross-sell/upsell campaign performance and pipeline contribution. Use data to optimize content for discovery and engagement within the enterprise community. We need to keep these as list items. Now "More About You: What Can You Bring?" includes: - 2–3 years of professional experience, ideally in marketing or a customer-facing role. - Bachelor's degree or commensurate experience. - Strong writing skills — this role lives on the quality of customer stories it produces. - Excellent communication (written and verbal) and presentation skills, with the ability to communicate effectively at all levels within an organization. - Ability to operate effectively within an "AI-First" marketing model, utilizing tools like ChatGPT or Claude to accelerate production. - Strong attention to detail with excellent analytical and problem-solving skills, with a focus on data-driven decision-making and tracking ROI of marketing efforts. - Experience working in a cross-functional, team-based globally distributed environment. - Experience or familiarity with Salesforce, HubSpot, WordPress, AI Writing Assistants, Google Analytics 4, and Project Management tools. - An ambitious and self-motivated team player who is comfortable working in a fast-paced environment and is ready to grow with a company. We need to keep all. Now Skills list: "Skills AI Content Creation & Optimization Expansion & Lifecycle Marketing Customer Advocacy & Case Studies". Probably each separated by &? Actually it's a line: "Skills AI Content Creation & Optimization Expansion & Lifecycle Marketing Customer Advocacy & Case Studies". Could be three skills: AI Content Creation & Optimization, Expansion & Lifecycle Marketing, Customer Advocacy & Case Studies. We'll make list items. Now Pay: salary range $67,000–$75,000 (USD). We'll put in

  . Schedule: "This is a full time position based out of our New York office." We'll put in

  . Benefits: "What Will You Get in Return? Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You'll get:" then bullet list: - Competitive salary within the stated range. - The opportunity to drive critical projects for a high-growth, innovative company. - Experience working in a fast-paced, global environment. - A collaborative and supportive team environment. We should keep these as list. Now we need to output HTML fragment only, no /, no markdown fences. We'll start with an intro paragraph about Harri: "It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers. We are excited to recruit for this pivotal Customer Marketing Associate role to ensure the scaling of Harri's customer marketing engine and establishing our existing client base as our most powerful growth lever. You will serve as an owner of the end-to-end execution of our back-to-base motion and a trusted cross-functional partner across Sales, GTM, and Customer Success, playing a key role in turning customer success into a predictable pipeline through strategic advocacy and expansion campaigns." That's the intro. Then sections. We need to decide order: maybe About the role? Actually we already have intro about Harri and role. Could use

  About the role

  for that intro? But the instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have

  About the role

  with the intro paragraph. Then

  Responsibilities

  with list. Then

  Requirements

  with list (or Qualifications). Then

  Skills

  with list. Then

  Benefits

  with list. Then

  Pay

  with p. Then

  Schedule

  with p. We must not create sections with filler text. All have content. We must not repeat job title as heading; we are not. We must not include Job ID etc. Now ensure we preserve all substantive information. Let's verify we didn't lose any detail. Intro paragraph includes all from "About Harri" and the role description. Good. Responsibilities list includes four items as above. Requirements list includes all bullet points from "More About You: What Can You Bring?" (9 items). Ensure we keep the exact phrasing? We'll keep as is. Skills list: three items. Benefits list: four items. Pay: one sentence. Schedule: one sentence. Now check for any other substantive content: The "When and Where You'll Be Doing It" also mentions full time position based out of New York office. Already captured. The "What Will You Get in Return?" includes competitive salary within the stated range (we have Pay section separate, but we also list competitive salary as benefit; it's okay to duplicate? Might be considered redundant but it's substantive. We'll keep as benefit item. Now ensure we didn't include EEO/diversity paragraph. Remove. Now produce HTML. We'll need to escape any special characters? Not needed. We'll output:

  About the role

  ...intro...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Skills

  • AI Content Creation & Optimization
  • Expansion & Lifecycle Marketing
  • Customer Advocacy & Case Studies

  Benefits

  • Competitive salary within the stated range.
  • The opportunity to drive critical projects for a high-growth, innovative company.
  • Experience working in a fast-paced, global environment.
  • A collaborative and supportive team environment.

  Pay

  The salary range for this position is $67,000–$75,000 (USD).

  Schedule

  This is a full time position based out of our New York office.

  Check that we didn't miss any detail from responsibilities: The first bullet includes "Customer Advocacy & Case Study Program: Own the day-to-day management of the customer story calendar, ensuring a steady cadence of high-performing assets including case studies, testimonials, and whitepapers. Source candidates and manage the full review cycle for content, ensuring every piece is aligned with our growth narrative and brand guidelines." Good. Second bullet: "Expansion & Pipeline Campaigns: Execute back-to-base and expansion (CS/upsell) campaigns in partnership with the Director of the team to drive revenue within the existing customer base. Partner across Sales, GTM and Customer Success to develop high-impact collateral that directly addresses customer pain points and supports the PQL-to-CS/AE hando