Customer Loyalty Specialist

About Mira Home

We believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on what matters most. As local pest experts, we tailor our solutions to meet the unique needs of each customer, combining effective treatments with a commitment to safety, respect, and exceptional service. Beyond pest control, we're passionate about making a positive impact in the communities we serve — supporting both neighbors near and far.

A career at Mira means experiencing our culture of caring. Are you a compassionate professional who thrives on helping customers stay part of the Mira Family? As a Customer Loyalty Specialist, you’ll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be on customer retention, identifying concerns, resolving issues, and helping customers feel confident in continuing to protect their homes with Mira.

Our Company

We are proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)! Base Pay: $20+ hourly, Average Annual Earning $60,000-$70,000, Top Earning $100,000. Extra Earning Opportunities: Retention & Save Bonus Potential. Benefits: Health Savings Account (HSA), Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Headquarter Building Perks.

Requirements

• One (1) year of Customer Loyalty (Retention) or inside sales experience preferred
• Prior experience in customer retention, account management, or call center operations.

Qualifications

• A passion for helping customers and maintaining lasting relationships
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced, team-oriented environment
• Commitment to honesty, empathy, and accountability

Skills

• Willingness to work Monday–Friday, alternating Saturdays, and some holidays

Benefits

• Health Savings Account (HSA)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Headquarter Building Perks

Pay

Base Pay: $20+ hourly, Average Annual Earning $60,000-$70,000, Top Earning $100,000

Schedule

In-person at Customer Care Center, Lindon, UT