Customer Specialist

About the role

Join us in boldly challenging what's possible for a sustainable world. As a Customer Specialist, you'll serve as a trusted advisor to customers and provide sales and service support across the district.

Responsibilities

• Respond to customer inquiries via phone and email, identifying needs and providing effective solutions.
• Process quotes and orders for Account Managers, maintaining high volume and accuracy.
• Provide technical support, promote product offerings, and identify additional sales opportunities.
• Make outbound calls, resolve customer issues within policy, and visit customers as needed.
• Support store operations through event assistance, in-store coverage, inventory tasks, and adherence to safety and standard work.
• Collaborate with teams, mentor new associates, engage in community activities, and model strong customer-facing behavior.

Requirements

• A high school diploma or GED.
• 2+ years of inside sales, retail, or related experience.
• An HVAC or mechanical background is preferred.
• Strong customer-service, sales, and relationship-building skills.
• A high energy, teamwork orientation, and comfort with Microsoft Office tools.

Qualifications

• High school diploma or GED required.
• 2+ years of inside sales, retail, or related experience.
• An HVAC or mechanical background preferred.
• Strong customer-service, sales, and relationship-building skills.
• A high energy, teamwork orientation, and comfort with Microsoft Office tools.

Skills

• Customer Service
• Sales
• Relationship Building
• Technical Support
• Microsoft Office Tools

Benefits

• Annual Base Salary Range: $47,600.00 - $96,039.99
• Exceptional Hourly Pay
• Incentive Eligible
• Sales Commission Eligible

Pay

Annual Base Salary Range: $47,600.00 - $96,039.99

Schedule

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.