Customer Logistics Manager - Dedicated Transportation (Tues-Sat Day Shift)

Candidates must be available and willing to work on a flexible schedule on various work shifts as customer operations span 24/7.

About the role

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

We are seeking the best and most promising candidates to provide creativity, agility, and superior customer service that will exceed our Customer’s expectations. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for you. You must be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration, and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, you are the management and professional representative of the Ryder organization.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned
• Off-shift support in the event of critical customer network disruption or crisis

Skills

• Ability to work within international functional teams
• High-level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required; advanced level preferred
• Advanced logistics industry knowledge required
• Advanced knowledge and understanding of Customer/Company local and Federal regulations required
• Intermediate fundamental knowledge of Supply Chain Management components required
• Advanced strong knowledge of Manufacturing and Production required

Qualifications

• High School diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
• One (1) year or more direct supervisory/leadership experience required

Schedule

Tues-Sat 8am-6pm

Pay

Salaried position with a minimum pay range of $70K and a maximum pay range of $75K.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan with company match
• Discounted stock purchase options
• Performance-based annual cost-of-living increases
• Comprehensive training and professional development opportunities
• Additional day of Paid Time Off for Military Veterans