Customer Logistics Manager - Dedicated Transportation (Day Shift)

Candidates must be available and willing to work on a flexible schedule on various work shifts as customer operations span 24/7.

About the role

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. This role focuses on leadership of direct reports as well as the attainment of daily operational goals within the assigned functional area.

In addition to a comprehensive benefit package, Ryder offers a 401(k) savings plan with a company match, discounted stock purchase options, performance-based annual cost-of-living increases, comprehensive training, and professional development resources. This role provides the stability of working for a Fortune 500 organization with over 85 years in business and 36,000 employees worldwide. An additional day of Paid Time Off is provided for military veterans.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned

Skills

• Ability to work within international functional teams
• High-level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off-shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) – advanced required
• Logistics industry knowledge – advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
• Fundamental knowledge of Supply Chain Management components – intermediate required
• Strong knowledge of Manufacturing and Production – advanced required

Qualifications

• High School diploma/GED required
• Bachelor’s degree in Business, Logistics, or Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
• One (1) year or more direct supervisory/leadership experience required

Pay

Salaried position with a minimum pay range of $70K and a maximum pay range of $75K.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, and vision
• Life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan with company match