Customer Logistics Manager - Dedicated Transportation
If you are up to the challenge, join one of the largest and most respected names in logistics, transportation, fleet maintenance, and supply chain services in the world.
About the role
The Manager Customer Logistics oversees day-to-day operations within an assigned function and is responsible for all aspects of operations and account management. This role focuses on leadership of direct reports and attainment of daily operational goals within the assigned functional area.
In addition to a comprehensive benefit package, Ryder offers comprehensive training, professional development resources, and the stability of a Fortune 500 organization with over 85 years in business and 36,000 employees worldwide. An additional day of paid time off is provided for military veterans.
Responsibilities
- Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and safety management
- State, local, and federal regulations compliance
- Off-shift support in the event of critical customer network disruption or crisis
- Performs other duties as assigned
Skills
- Ability to work within international functional teams
- High-level analytical ability for unusual and difficult problems
- Demonstrated technical and professional skills in job-related area
- Makes decisions in a timely manner
- Strong oral and written communication skills
- Ability to create and maintain professional relationships at all organizational levels
- Ability to work independently and as a team member
- Flexibility to operate and excel in a fast-paced environment
- Capable of multitasking with excellent time management and organizational skills
- Detail-oriented with strong follow-up practices
- Proficiency in MS Office (Word, Excel, PowerPoint, and Access) – advanced required
- Advanced logistics industry knowledge
- Advanced knowledge and understanding of customer/company local and federal regulations
- Intermediate fundamental knowledge of supply chain management components
- Advanced strong knowledge of manufacturing and production
Qualifications
- High school diploma or GED required
- Bachelor’s degree in Business, Logistics, or Supply Chain preferred
- Two or more years of relevant experience in supply chain, logistics, warehouse, or related industry required
- One or more years of direct supervisory or leadership experience required
Pay
Salaried position with a pay range of $60,000 to $70,000. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on level and type.
Benefits
- Comprehensive health and welfare benefits, including medical, prescription, dental, and vision
- Life insurance and disability insurance options
- Paid time off for vacation, illness, bereavement, family, and parental leave
- Tax-advantaged 401(k) retirement savings plan with company match
- Discounted stock purchase options
- Performance-based annual cost-of-living increases