Customer Logistics Manager

About the Role

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. This role focuses on leadership of direct reports as well as the attainment of daily operational goals within the assigned functional area.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned
• Off-shift support in the event of critical customer network disruption or crisis

Skills and Abilities

• Ability to work within international functional teams
• High-level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) – advanced required
• Logistics industry knowledge – advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
• Fundamental knowledge of Supply Chain Management components – intermediate required
• Strong knowledge of Manufacturing and Production – advanced required

Qualifications

• High School diploma/GED required
• Bachelor’s degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field required
• One (1) year or more direct supervisory/leadership experience required

Pay

Annual salary range: $75,000 - $80,000 per year based on experience. Salaried position paid twice per month.

Schedule

1st Shift: Monday – Friday (7am-5pm)

Benefits

• Medical, Dental, Vision Benefits start at 30 days
• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts on tools, cars, appliances, travel, and more
• Paid major holidays and paid time off within your first year
• Up to 12 weeks paid maternity leave