Customer Logistics Manager

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

About the role

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned
• Off shift support in the event of critical customer network disruption or crisis

Requirements

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required; advanced level required
• Logistics industry knowledge; advanced level required
• Knowledge and understanding of Customer/Company local and Federal regulations; advanced level required
• Fundamental knowledge of Supply Chain Management components; intermediate level required
• Strong knowledge of Manufacturing and Production; advanced level required

Skills

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Pay

Annual salary range: $70,000 - $75,000 per year based on experience. Pay type: exempt/salary, paid twice per month.

Schedule

Wednesday–Saturday, 06:00 AM–06:00 PM (must be flexible).

Benefits

• Medical, Dental, Vision benefits start at 30 days
• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts on tools, cars, appliances, travel, and more
• All major holidays paid and paid time off within your first year
• Up to 12 weeks paid maternity leave