Customer Logistics Manager

About the role

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World. The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) required, advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Benefits

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering
• Stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
• 12 weeks paid maternity leave
• Additional day of Paid Time Off for Military Veterans
• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan with company match
• Discounted stock purchase options
• Performance-based annual cost of living increases

Pay

Pay Type: Salaried

• Minimum Pay Range: $70,000
• Maximum Pay Range: $75,000