Customer Insights & Analytics Analyst

General Purpose of the Position

Provide internal and external data to help uncover single and multi-price point white space and assortment opportunities across the Dollar Tree categories to drive incremental traffic and sales. Support the organization in increasing and improving customer relative assortment by delivering support to the merchants to understand the performance of current market items and potential incremental opportunities.

Essential Activities & Responsibilities

• Support the development and execution of merchandising strategies and decision making by delivering timely, accurate, and actionable insights derived from syndicated data and customer research.
• Utilize third party data sources including Nielsen, Numerator, 1010, Circana, and customer research to assist in strategic initiatives with rigorous analytics.
• Aid in the development and maintenance of daily and weekly standardized reporting.
• Organize and evaluate large data sets to assist with the development of “white space” and assortment recommendations to drive traffic and sales.
• Prepare data-driven content for senior leader presentations.
• Assist in customer research initiatives to inform marketing strategies and optimize campaign effectiveness.
• Lead training efforts with merchandising and marketing resources to promote best practices in data interpretation and usage.
• Identify, prioritize, and initiate data collection process improvements to improve team efficiency.

Experience and Education Required

• Bachelor's Degree (BA/BS/BFA) or equivalent, with 1-2 years of relevant experience.
• Excellent analytical and problem-solving skills.
• Ability to generate and evaluate hypotheses and create narratives for senior leaders.
• Detail-oriented, comfortable working with numerical data and information.
• Strong written and verbal communication skills.
• Demonstrated initiative, independent thinking, and teamwork in a collaborative environment.
• Deadline-oriented, able to anticipate and address conflicts, and deliver great outcomes.
• Advanced skills in Microsoft Office products, especially Excel and PowerPoint.
• Willingness to relocate to Chesapeake, VA.

Location

Full-time position at 500 Volvo Parkway, Chesapeake, Virginia 23320.