Customer Insights Analyst

About the role

We are seeking a Consumer Insights Analyst for a hybrid position to analyze sales strategies and improve decision-making processes. The role involves working with internal teams and external vendors, providing insights and recommendations based on data analysis. The ideal candidate will have strong analytical skills and experience in retail.

Key Responsibilities

• Deliver product support and adoption best practices to user groups
• Provide guidance and case studies to demonstrate high-value insights
• Partner with user groups to drive customer-centric sales and marketing strategies
• Deliver customer success processes, including onboarding and training
• Conduct and report on user group evaluations and feedback

Qualifications

• 2-3 years of retail industry experience with strong analytical skills
• Experience working with syndicated data
• Bachelor's degree

Core Technologies

• Data Analysis Tools
• Market Research Software
• Customer Insight Platforms