Customer Insights Analyst

About the Role

This role focuses on analyzing customer behavior, identifying trends, and helping teams improve engagement, retention, and growth.

Responsibilities

• Analyze customer behavior, engagement, and conversion data
• Build dashboards and reports to track key performance metrics
• Identify trends, patterns, and insights to improve customer outcomes
• Work with product, marketing, and analytics teams
• Translate data into clear, actionable recommendations
• Support data-driven decision-making across business teams

Qualifications

• 3+ years of experience in analytics, customer insights, or related roles
• Required Skills:
  • Strong skills in SQL, Excel, or data analysis tools
  • Experience with dashboards (Tableau, Power BI, Looker, etc.)
  • Strong analytical thinking and problem-solving ability
  • Clear communication and ability to explain insights
• Preferred Skills:
  • Experience with customer analytics, funnels, or retention metrics
  • Experience in SaaS, e-commerce, marketing, or data-driven environments
  • Familiarity with A/B testing, segmentation, or growth analytics

Pay

Remote (United States) Full-time role

Schedule

Not specified

Benefits

Not specified

Skills

Not specified

Benefits

Not specified

Pay

Pay range and compensation package

Schedule

Remote (United States)

Full-time role

Not specified

Cross-functional collaboration with distributed teams

Not specified

Equal Opportunity Statement

CodeVertex Innovations LLC is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, gender, age, or other protected status.