Customer Growth Representative
Virtualite · Denver, CO · 2 wk ago
On-siteEducationFull-time
About the role
The customer growth representative will drive revenue through account expansion, upselling, and client development.
Responsibilities
- Manage a portfolio of active client accounts
- Identify upsell, cross-sell, and expansion opportunities
- Conduct consultative conversations to uncover evolving client needs
- Present additional service solutions that align with client goals
- Maintain accurate account notes, pipeline updates, and forecasts in CRM tools
- Collaborate with onboarding and operations teams to support seamless service delivery
Requirements
- Experience in account management or customer growth is a plus but not required
- Strong relationship-building and consultative selling skills
- Comfortable managing multiple accounts and ongoing conversations
- Goal-oriented, organized, and detail-focused
- Strong verbal and written communication skills
Qualifications
- Proven ability to manage and grow client relationships
- Experience in digital process management or similar field
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
Skills
- Customer service orientation
- Consultative selling techniques
- CRM software proficiency
- Project management skills
Benefits
- Competitive base compensation with performance-based incentives
- Benefits including medical, dental, vision, 401k, and paid time off
- Career growth opportunities within a scaling organization
- Ongoing training and leadership support
- Collaborative team culture focused on client success
Pay
Competitive base compensation with performance-based incentives
Schedule
Full-time position