Customer Growth Representative

Responsibilities

• Cultivate strong relationships and collaborate with Key Account Managers, field sales leaders, and Selling Operations.
• Deliver annual customer net revenue goals and share targets.
• Conduct in-person visits to customer locations to secure sales commitments, influence purchasing decisions, and discuss customer needs with store-level decision-makers.
• Present product options; recommend specific product mixes; and negotiate display, point of sale, point of purchase, and other product placement with customers and potential customers.
• Discuss upcoming promotions and potential tie-ins.
• Obtain purchase commitments.
• Maximize volume and revenue in assigned accounts using fact-based selling and strategic execution.
• Drive topline growth within a designated customer group (~200 accounts).
• Create and execute selling strategies aligned with period priorities, including display and promotional opportunities.
• Lead innovation and expand product distribution at the key account level.
• Activate local and national marketplace initiatives and promotions to build brand development.
• Enhance overall customer satisfaction through collaboration with Selling Operations and Commercial team.
• Maintain strong alignment with regional district managers and PBNA commercial leads to support selling initiatives.
• Sell and prepare agreements for new customer acquisition.
• Analyze business trends to develop and implement growth and sales strategies.
• Present key updates and performance insights to senior leadership quarterly to advise on and influence sales strategy.

Qualifications

• Bachelor’s degree or equivalent work experience and must have the following:
• 2+ years of fact-based selling, customer account management, preferably within the CPG industry in a DSD environment.
• Strong analytical skills and demonstrated proficiency in making data-driven decisions.
• Strong influence, relationship, management, and communication skills to achieve selling and customer initiatives.
• Ability to work a flexible schedule.
• Ability to lift 40 lbs. periodically, with or without a reasonable accommodation.
• Proficiency in Microsoft Suite applications.