Jobs · Quality Assurance · Washington

Customer Field Test Engineer

PACCAR Technical Center · Mount Vernon, WA · 1 mo ago
Quality Assurance$81k–$121k/yrFull-time

PACCAR Inc is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates. The company also designs advanced diesel engines and provides customized financial services, information technology, and truck parts.

About the role

We are seeking a Customer Field Test (CFT) Engineer to support the Powertrain Validation team. The successful candidate will plan, organize, and monitor all assigned North American powertrain field tests, oversee tests of new or modified components, and interface with customers and dealers to ensure correct component installation and maintenance. This role compiles results, assists in failure analysis, and provides on-call support for customer issues during off-shift hours. The position requires up to 30% travel to customer and dealer sites.

Responsibilities

  • Plans, coordinates, and conducts moderately scoped projects with minimal supervision, including analyzing requests, defining requirements, and developing preliminary project plans, budgets, and schedules.
  • Designs test fixtures and specifies required instrumentation, equipment, vehicles, loading configurations, and data-processing techniques.
  • Supports test setup, verifies equipment readiness, and performs preliminary data checks.
  • Leads and participates in data collection, analysis, field testing, and development of new or improved test methodologies to ensure accurate results and continuous improvement.
  • Prepares and presents reports, results, conclusions, recommendations, and performance or reliability observations to divisions or management as needed.
  • Fosters strong communication and productive working relationships across departments and with all levels of management.

Requirements

  • Bachelor’s degree in engineering (Mechanical, Electrical, Automotive, Systems, or related discipline) required.
  • 3+ years of relevant work experience.
  • Knowledge of commercial vehicle technologies and customer usage patterns.
  • Mechanical aptitude and experience preferred.

Skills

  • Ability to work well in a team environment.
  • Excellent technical and communication skills.
  • Experience coordinating technical work within and between organizations.
  • Strong interpersonal and communication skills.
  • Self-directed with demonstrated high levels of resourcefulness, initiative, and innovation.
  • Ability to manage personal workload and adapt to shifting time and project demands.

Benefits

  • Competitive salary and 401k with up to a 5% company match.
  • Fully funded pension plan providing monthly benefits after retirement.
  • Comprehensive paid time off: minimum of 10 paid vacation days, 12 paid holidays, and sick leave.
  • Tuition reimbursement for continued education.
  • Medical, dental, and vision plans for you and your family.
  • Flexible spending accounts (FSA) and health savings account (HSA).
  • Paid short- and long-term disability programs.
  • Life and accidental death and dismemberment insurance.
  • EAP services including wellness plans, estate planning, and financial counseling.
  • Holiday gift.

Pay

$80,800 - $120,800 annually.

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