Customer Experience Operations Professional

Job Title: Customer Experience Operations Professional Location: Atlanta, GA (5 days Onsite in a week) Duration: 9 Months Contract Role Job Description Note: Applicants should be comfortable working with large datasets, reporting processes, commission tracking, and Salesforce-based reporting. Top Skills Salesforce reporting and analyticsCustomer Experience / Customer Success OperationsData analysis and reportingAdvanced ExcelCommission plan administrationStrong communication and stakeholder management skillsExperience supporting cross-functional business operations Skills What Skills & Experience You Should Bring High degree of mathematical and analytical competency.Proficiency in Google Sheets and/or Excel are a must.Experience with BI tools and/or compensation management software is a bonus.Strong written and verbal communication skills with a professional presence.Ability to handle confidential and sensitive information and records with a high degree of discretion, diligence, and sound judgement.Excellent problem solving and analysing skills.Ability to adapt to change positively, thrive in a matrixed work environment, and effectively manage competing demands. Competencies Handles confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment.Uses ethical principles to guide decisions and actions; demonstrates honesty and integrity in managing people and resources; and treats others with respect, fairness, and concern for their welfare.Identifies and resolves problems promptly and gathers and analyzes information skillfully.Extremely well-organized team player. Remains open to others ideas and exhibits a willingness to try new things.Adapts to changes in the work environment, manages competing demands, and deals with frequent change, delays, or unexpected events.Demonstrates professionalism, discretion, and sound judgment in interactions with co-workers, customers, vendors, and others.Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback. Effectively presents and explains information to various group sizes and levels of knowledge. Education Completed or pursuing a bachelor's Degree in a related discipline or equivalent hands-on experience (Accounting, Finance, Operations). Thanks & Regards, Vivek Sharma Account Manager Email: vivek@vishusa.com Vish Consulting Services, Inc www.vishusa.com