Jobs · Customer Service · Minnesota

Customer Experience Consultant

Tom Kadlec Honda · Rochester, MN · 3 mo ago
Customer Service$50k–$200k/yrFull-time

Compensation

Competitive Pay Plan – Earn what you're worth with a strong, performance-based pay structure
Includes base pay + commission. Your success determines your earning potential!

Benefits You’ll Love

  • 401(k) with Company Match – Fully vested from day one, with both Traditional & Roth options
  • Paid, Hands-On Training – Learn and grow with industry-leading training and support
  • Generous Paid Time Off – Enjoy vacation days, sick leave, and work-life balance
  • Comprehensive Insurance Coverage – Including medical, dental, and vision plans
  • Employer-Paid Life Insurance – Protection for you and peace of mind for your loved ones
  • Short-Term & Long-Term Disability Coverage – We've got your back when life throws a curveball
  • Critical Illness & Accident Insurance – Additional protection when you need it most
  • Flexible Spending (FSA) & Health Savings Accounts (HSA) – Tax-advantaged ways to manage health costs
  • 24/7 Employee Assistance Program – Confidential support for life’s challenges
  • Financial Planning Resources
  • Employee Discounts – Save on vehicles, service, and parts
  • Socially Conscious Management – Work with professionals who care about your success
  • Positive Team Culture – Clean, friendly, and collaborative work environment
  • Opportunities to Advance – A place to build your career and grow with us
  • Closed on Sundays – Dedicated time off for rest and family
  • A state-of-the-art facility

Your Responsibilities

  • Greet and assist guests in the showroom and on the sales lot
  • Engage customers in conversations to understand their needs
  • Present vehicle options with clear explanations of features and benefits
  • Perform high-quality product demonstrations on new and used vehicles
  • Guide customers through the entire sales process with professionalism and care
  • Build strong rapport and follow up to create long-lasting relationships
  • Learn to overcome objections, negotiate, and close sales effectively
  • Communicate with Sales Manager on goals, progress, and performance

What We’re Looking For

  • A team player with a positive, driven attitude
  • Honest and transparent, with a commitment to integrity
  • Customer-first mindset and strong interpersonal skills
  • Energetic and outgoing personality
  • Comfortable handling objections and price discussions
  • Willingness to learn and grow in a professional setting
  • Must possess a valid driver’s license

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