Customer Experience Attendant

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That’s WEIS!

Location: 61 King's Plaza

Responsibilities

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave.
• Answers customer questions and provides assistance to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently; ensures carts are not left in parking areas and moves them from the cart corral to the front porch for customer use; empties carts of debris; takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front‑end clean and free of debris; maintains trash and recycling receptacles on the porch, empties and replaces bags as necessary.
• Remains alert to safety issues, especially at entrance and exit areas, to ensure they are not blocked and are free from slip‑and‑fall hazards.
• Assists cashiers by bagging groceries as required.
• Promptly responds to intercom pages.
• Sweeps, washes, mops and performs general clean‑up work.
• Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps the building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor‑driven cleaning equipment; maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards; may also clear sidewalks and the porch of snow and ice.
• Disposes of trash and other debris in the back room, break room, front‑end and parking lot.
• Notifies store management when repairs or maintenance are needed or when unsafe conditions require attention; informs management when additional supplies are needed.
• Ensures smooth function of the department and store by cooperating with co‑workers and supervisors; continuously improves job performance.
• May complete other duties as required by management.

Qualifications

• Completed or working towards a high school diploma or GED.
• No prior experience required.

Supervisory Responsibilities

This position currently has no supervisory responsibilities.