Customer Experience Attendant

About the role

Weis Markets is looking for a Customer Experience Attendant to join the team. This role focuses on customer service, maintaining a clean and safe store environment, and supporting front-end operations.

Responsibilities

• Greet customers in a cheerful manner as they enter the store and thank them as they leave
• Answer customer questions and provide assistance to ensure quality customer service
• Retrieve all shopping carts from the parking area and cart corral, and bring them to the front porch for customer use
• Empty carts of debris and take defective carts out of service
• Help customers by loading their groceries into vehicles
• Keep the parking lot, store vestibule, and front-end clean and free of debris
• Maintain trash and recycling receptacles on the porch; empty and replace bags as necessary
• Remain alert to safety issues, paying particular attention to entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards
• Assist cashiers by bagging groceries as required
• Promptly respond to intercom pages
• Sweep, wash, mop, and perform general clean-up work
• Clean restrooms and break rooms, replenish supplies, dispose of waste, and keep the building and surrounding grounds in orderly condition
• May operate (if over 18 and properly trained) various motor-driven cleaning equipment; maintain cleaning equipment in good repair
• Keep the sales floor free of slip and trip hazards; may also clear sidewalks and porch of snow and ice
• Dispose of trash and other debris in the back room, break room, front-end, and parking lot
• Notify store management when repairs, maintenance, or additional supplies are needed, or when unsafe conditions are observed
• Ensure smooth function of the department and store by cooperating with co-workers and supervisors
• Continuously improve job performance
• May complete other duties as assigned by management

Qualifications

• Completed or working towards a high school diploma or GED
• No prior experience required