Customer Experience Attendant

Location: 1551 Valley Forge Road

Essential Duties and Responsibilities

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave.
• Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently.
• Ensures that carts are not left in parking areas and moves them from the cart corral to the front porch of the store for customer use.
• Empties carts of debris.
• Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps the parking lot, store vestibule, and front‑end clean and free of debris.
• Maintains trash and recycling receptacles on the porch, empties and replaces bags as necessary.
• Remains alert to safety issues, paying particular attention to entrance and exit areas to ensure they are not blocked and are free from slip‑and‑fall hazards.
• Assists cashiers by bagging groceries as required.
• Promptly responds to intercom pages.
• Sweeps, washes, mops, and performs general clean‑up work.
• Cleans restrooms and break rooms, replenishes supplies, disposes of waste, and keeps the building and surrounding grounds in orderly condition.
• May operate, if over 18 years of age and properly trained (training provided), various motor‑driven cleaning equipment.
• Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards.
• May also clear sidewalks and the porch of snow and ice.
• Disposes of trash and other debris in the back room, break room, front‑end, and parking lot.
• Notifies store management when repairs or maintenance are needed or when unsafe conditions require attention; also informs management when additional supplies are needed.
• Ensures smooth function of the department and store by cooperating with co‑workers and supervisors.
• Continuously works to improve job performance.
• May complete other duties as required by management.

Supervisory Responsibilities

This position currently has no supervisory responsibilities.

Qualification Requirements

• Completed or working towards a high school diploma or General Education Development (GED) certificate.
• No prior experience required.