Customer Experience Assistant

About the role

Are you the kind of person who can make someone's day with just a smile? Do you have the knack for making a killer first impression and an unforgettable last one? If you've ever dreamt of being the hero of the service lane, ensuring every customer feels like they've walked the red carpet, then we've got the gig for you!

Day-to-Day

• Ensuring every customer feels like royalty within 5 seconds of entering our domain.
• Being the guardian of cleanliness – from seat covers to service areas.
• Brewing the perfect coffee and ensuring our water never runs dry.
• Playing detective by tracking vehicles and noting every detail such as VIN, customer name, tag number, mileage, existing damage, etc.
• Being the chauffeur of dreams, driving customers or delivering vehicles.
• Keeping our service waiting area looking like a 5-star lounge.
• Embracing diversity and working harmoniously with our awesome team.

Physical Demands

• Ability to moonwalk for 6+ hours a day (okay, just walking will do).
• Flexibility to rival a gymnast.
• Strength to lift up to 30 pounds (think of it as a mini workout).
• Braving the elements – come rain or shine.
• Dancing between different departments.
• Flexibility to work on certain holidays (depends on what you define as a holiday).

Supervisory Responsibilities

None, but everyone will love you and be happy to see you

Benefits

DeNooyer Automotive Family offers services and employment opportunities without regard to race, color, religion, national origin, sex, age, height, weight, marital status, disability, veteran status, citizenship, or any other legally protected characteristic.