Customer Exit Representative - FT

About the role

We’re hiring immediately! In this role, you’ll work in an active environment and have the opportunity to earn additional incentives while supporting customers as they complete their rental and continue their travels.

Responsibilities

• Assist customers as they exit our airport rental locations.
• Check driver’s licenses and rental agreements.
• Inspect vehicles for damage.
• Enter information into a handheld device or computer.
• Offer additional products and services.
• Provide professional, attentive customer service to ensure a smooth and positive rental return experience.

Requirements

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Genuine interest in providing great customer service
• Willingness to work outdoors or in an exit booth
• Flexibility to work all shifts
• Must be able to type, sit or stand for prolonged periods and enter, exit, or drive vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely

Qualifications

6 months retail or customer service experience in a fast-paced environment is a bonus.

Benefits

• Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage)
• On-the-job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
• Above perks may vary based on full-time/part-time status and location

About Us

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.