Customer Engineer
Sentinel Technologies · Milwaukee, WI · 1 mo ago
Engineering$45k–$60k/yrFull-time
Responsibilities
- Provide on-site technical assistance to customers
- Troubleshoot and repair desktops and laptops
- Perform software re-imaging
- Ensure systems are fully functional and secure
- Deliver exceptional customer service
- Work collaboratively within a team
- Maintain a professional presence at client locations
Qualifications
- 1-3 years of experience in a similar role
- A+ Certification preferred
- Experience troubleshooting and repairing desktop and laptop hardware
- Experience with re-imaging software (SCCM experience preferred)
- Excellent communication skills
- Ability to lift 50 pounds and stand for long periods
- Valid driver’s license and proof of vehicle insurance
- Must demonstrate a “can-do” attitude
- Must display the “ACE” factor (Attitude, Compassion, Enthusiasm)
Pay
$45,000 - $60,000 annually
Benefits
- Medical
- Dental
- Vision
- 401K
- 529
- Life Insurance
- Income Protection
- Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and Hands-On Training
- Employee Discount for Product Services and Entertainment