Customer Engineer
Ladders · United States · Yesterday
RemoteRemoteOTHR$110k–$130k/yrFull-time
Responsibilities
- Lead technical discovery to identify business challenges and qualify opportunities for a proof-of-concept
- Design and deliver tailored demos that align the company's capabilities with business outcomes
- Confirm technical fit and scope requirements before starting a proof-of-concept
- Manage structured proof-of-concepts with success criteria and prepare handoff packages for Delivery Engineers
- Re-engage post-sale for cross-selling and strategic evaluations
- Collaborate with Account Executives on deal strategy and technical objection handling
Qualifications
- 3-5+ years of experience in Solutions Engineering, Sales Engineering, or a technical pre-sales role at a B2B SaaS company
- Technical foundation in data analytics, event tracking, APIs, or data warehouses
- Commercial instinct to win deals and orient work accordingly
- Effective communication skills for technical and non-technical audiences
- Knowledge of the analytics landscape and ability to learn quickly
- Humble, hungry, smart, and accountable
Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous vacation policy and additional company holidays
- Enhanced parental leave
- Volunteer time off
- Pre-tax benefits including 401(K), wellness benefit, and holiday break