Customer Engagement Specialist

About the role

This isn't your typical call center job. We provide hands-on training, one-on-one coaching, and a supportive team environment where you can develop valuable skills and build a long-term career.

Responsibilities

• Connect with customers through inbound and outbound calls
• Schedule appointments and provide excellent customer service
• Build rapport and create positive customer experiences
• Maintain accurate customer information in our CRM system
• Meet daily activity goals (150+ calls per day)
• Work closely with leadership to improve performance and grow professionally

Requirements

• Positive attitude and strong work ethic
• Coachable and eager to learn
• Excellent communication skills
• Strong time management abilities
• Comfortable using computers and learning new software
• High School Diploma or GED required
• CRM Experience Is a Plus, But Not Required

Qualifications

• No Experience? No Problem! We are willing to train the right person.
• If you're dependable, motivated, and ready to grow, we want to meet you.

Skills

• Positive attitude and strong work ethic
• Coachable and eager to learn
• Excellent communication skills
• Strong time management abilities
• Comfortable using computers and learning new software

Benefits

• Paid Training
• Supportive Team Culture
• Modern Workstation with Adjustable Sit/Stand Desk
• Personal Locking Cabinet
• Sundays & Mondays Off

Pay

• $18–$20 per hour based on experience

Schedule

• Tuesday – Thursday:10 AM-7 PM
• Friday & Saturday: 8 AM – 5:00 PM
• Sunday & Monday: OFF