Jobs · OTHR · Massachusetts

Customer Engagement Specialist

Ryerson · Devens, MA · 4 mo ago
On-siteOTHR$56k–$84k/yrFull-time

Roles And Responsibilities

  • Plans territory/account approach and manages own resources
  • Affords assistance in training new team members
  • Affords assistance in creating account development plans
  • Performs inventory management for customer-specific material
  • Communicates with operations team and may serve as a production meeting representative
  • Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
  • All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

  • High School diploma required, Bachelor's Degree is preferred
  • 3-5 years prior sales or industry experience preferred
  • Solid understanding of product offerings, ERP systems, and markets served
  • General understanding of metal processes and products
  • Proficient in MS Office
  • Mild travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice

Pay

Salary: $56,069 - $84,104 annually plus commission. A starting salary higher than $56,069 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Benefits

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Qualifications

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Company Information

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

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