Customer Engagement Applications Engineer (FaST)

About the role

Enable customer success by providing high quality measurements and reducing measurement variability. Use analytical skills to troubleshoot issues based on metrology results. Document results and make presentations on all aspects of products. Develop models for advanced films and optical CD measurements in semiconductor manufacturing and development, primarily using optical spectroscopy including spectroscopic ellipsometry and spectroscopic ellipsometry. Assist sales and marketing staff in assessing potential application of company products to meet customer needs and prepare detailed product specifications. Work collaboratively with cross-functional organizations including engineering, service, sales and marketing within KLA and with customer engineers. Conduct new product introduction projects. Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting. Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.

Responsibilities

• Enable customer success by providing high quality measurements and reducing measurement variability.
• Use analytical skills to troubleshoot issues based on metrology results.
• Document results and make presentations on all aspects of products.
• Develop models for advanced films and optical CD measurements in semiconductor manufacturing and development, primarily using optical spectroscopy including spectroscopic ellipsometry and spectroscopic ellipsometry.
• Absorb and assess potential application of company products to meet customer needs and prepare detailed product specifications.
• Work collaboratively with cross-functional organizations including engineering, service, sales and marketing within KLA and with customer engineers.
• Conduct new product introduction projects.
• Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting.
• Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.

Requirements

Minimum Qualifications: Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.

Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.

Skills

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.

Benefits

Base Pay Range: $102,000.00 - $173,400.00 Annually

Pay

Base Pay Range: $102,000.00 - $173,400.00 Annually

Schedule

Not specified

Primary Location

USA-OR-Hillsboro-Beaverton-KLA

Total Rewards Package

Our total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns Eligibility

Interns are eligible for some of the benefits listed.

Equal Opportunity Employer

We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Recruiting Activity

We take your privacy very seriously and confidentially handle your information. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.