Customer Engagement Account Manager – Transportation & Logistics

Role: Customer Engagement Manager – Transportation & Logistics Responsibilities Serve as the primary contact for key transportation and logistics accounts, fostering strong customer relationships.Drive customer retention, growth, and satisfaction through strategic engagement and support.Align supply chain, fleet management, and dedicated transportation solutions with client goals.Analyze performance data to identify improvement opportunities and optimize service delivery.Lead strategic reviews and coordinate with operational teams to implement innovative and efficient solutions.Identify cross-sell opportunities to expand account value and strengthen client partnerships. Qualifications & Skills Strong customer relationship management skillsExperience in transportation, logistics, or supply chain managementAnalytical ability to interpret performance dataStrategic thinking and problem-solving skillsEffective communication and collaboration capabilitiesBusiness development and sales acumen Key Duties: Manage customer accounts, analyze data, lead strategic reviews, and coordinate with operations to deliver innovative and efficient logistics solutions, ultimately enhancing customer satisfaction and account growth.