Customer Development Specialist, eComm

About the role

In today’s rapidly evolving eCommerce landscape, joining the eCommerce Customer Development team at Colgate-Palmolive presents a fantastic opportunity to contribute to strategic digital growth. We are seeking a motivated eCommerce Specialist focused on supporting strategic eCommerce growth initiatives for Walmart.com (Site & App).

Responsibilities

• Assist in implementing business strategies and supporting execution for all our brands at Walmart.com to meet digital performance targets.
• Gather and analyze data related to sales trends, customer behavior, site traffic, and other key performance indicators (KPIs) to identify omni patterns and insights.
• Create regular reports and dashboards to track and communicate eCommerce performance metrics, providing actionable insights and help assess market trends, identify opportunities, and support data-driven decision-making.
• Support the delivery of project management tasks, contributing to an environment where team members are encouraged to develop their skills.
• Communicate and collaborate across various teams to ensure superior online execution, working closely with CD, marketing, digital commerce and content teams

Requirements

• A Bachelor’s Degree is required.
• Experience in sales, digital, commercial or adjacent roles / fields.
• Good data management and communication skills, with an ability to work collaboratively across different functions.
• A proactive, data-driven, team-oriented attitude to driving results.
• Proficiency in Microsoft Excel, Google Suite (Sheets, Slides and more).

Qualifications

• Familiarity working with Walmart data tools including Scintilla, Digital Landscapes and Supplier One, and Digital industry tools for Digital Shelf
• Experience working in consumer product goods

Skills

• Digital Enthusiast: Demonstrate a genuine passion for digital and data, staying updated on the latest developments in the eCommerce space to drive innovation and create impactful shopper experiences online.
• Collaborative Helper: You assist in connecting the dots to identify digital category opportunities, supporting the development of strong customer plans using insights and market knowledge.
• Team Player: You contribute to maintaining partnerships with internal cross-functional teams, supporting mutual goals and collaborative strategies.
• Curious Learner: You are curious about understanding what works and what doesn’t, supporting the team in refining customer tactics and strategies.
• Entrepreneurial Mindset: Leverage an entrepreneurial mindset to drive and manage constant change in eCommerce operations and create new opportunities for growth.

Pay

Salary Range $70,000.00 - $96,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits

• Comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements.
• Minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year).
• Paid sick leave is adjusted based on role and location in accordance with local laws.

Equal Opportunity Employer

We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.