Customer Experience Specialist
TestEquity LLC · Wilmington, NC · 2 mo ago
Customer ServiceFull-time
Description
The Customer Experience Specialist is responsible for interacting with the company’s customers by addressing inquiries, requests for information, and reconciling and updating information as required.
Essential Duties, Functions and/or Responsibilities
- Interact with customers to address inquiries and requests for information.
- Reconcile and update customer information as needed.
Qualifications
- Education and/or Work Experience Requirements: Not specified.
Physical Requirements
- Maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations.
- Safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Additional Information
This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.