Customer Design Technician Assoc. - Customer Design Technician Sr.

Responsible for performing entry-level technical work and related activities associated with the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of Company equipment and facilities.

What You'll Do

• Technical Proficiency:
  • Possesses technical knowledge acquired from an Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology.
  • Gains knowledge of standards, codes, and regulations relevant to area of assignment.
  • Gains knowledge with pertinent equipment, material, systems, and business processes.
  • Assists employees in handling defined portions of routine problems when beneficial to AEP.
  • Possesses basic computer literacy, knowledge, and skills.
• Leadership & Guidance:
  • Performs work activities as assigned and coached by higher-level employees.
  • Demonstrates ability to work with others in supplying information and seeking assistance as necessary.
• Planning & Organization Ability:
  • Plans work in accordance with AEP standard planning practices.
  • Prioritizes routine work to meet the demands of the company.
  • Maintains accurate records.
• Problem Solving & Initiative:
  • Applies technical knowledge and experience in resolving problems encountered in assigned work.
  • Uses initiative in looking for opportunities to improve the process and increase job knowledge/technical skills.
  • Seeks out, compiles, analyzes, and interprets information necessary to perform work activities and solve problems.
• Communication & Interpersonal Skills:
  • Communicates effectively, both orally and in writing with internal and external customers.
  • Assists in the preparation of technical reports and papers.
  • Demonstrates the ability to be a team player.
  • Relates to people in an open, friendly, and sincere manner.
• Decision Making & Business Awareness:
  • Develops decision-making skills based on sound judgment and job knowledge.
  • Develops an understanding of the roles and responsibilities of the local organizational unit.

Requirements

• Customer Design Technician Assoc.:
  • High school diploma or equivalent plus 2 years of related utility industry work experience, or
  • Associate degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields.
  • Valid Driver's License.
• Customer Design Technician:
  • Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields plus 2 years of related utility industry work experience, or
  • High school diploma or equivalent and 4 years of related utility industry work experience.
  • Valid Driver's License.
• Customer Design Technician Sr.:
  • Associate Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields, with a minimum of 4 years of related utility industry work experience, or
  • High school diploma or GED, with a minimum of 6 years of related utility industry work experience, including experience in work activities and projects requiring technical engineering knowledge.
  • Meets expectations of the Technician level.
  • Valid Driver's License.

Other Requirements

• Physical Demands: Varies by location or territory. In some locations or territories, technician must be able to:
  • Walk right-of-ways of various terrain in adverse conditions to patrol distribution power lines to determine damage.
  • Carry and handle telescopic measuring sticks and switching sticks that weigh 11 pounds.
  • May be required to use a brush axe (approx. 6 pounds) or machete (approx. 2 pounds) to clear brush for walking and staking in survey work.
• Physical Demand Level: Light Work: Exerting up to 20 pounds of force occasionally and/or 10 to 12 pounds of force frequently, and/or greater than negligible up to 5-6 pounds of force constantly to move objects.
• Work Location: Successful candidate must live or be willing to relocate within a safe driving distance of either the Lucasville Service Center, Wellston Service Center, Seaman Service Center, or South Point Service Center.

Pay

• Customer Design Technician Assoc.: $31.72 - $32.50 per hour
• Customer Design Technician: $36.41 - $38.00 per hour
• Customer Design Technician Sr.: $43.17 - $45.50 per hour

Benefits

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.