Customer Data Specialist

About the role

We are seeking a Customer Data Management (CDM) Specialist to join our team. This role serves as the backbone of our data integrity, empowering our commercial and operational teams.

Responsibilities

• Key Goals: Data Integrity, Database Optimization, Data Enrichment
• Account Creation & Onboarding: Accurately set up new customer accounts in SAP and process web registrations.
• Data Hygiene & Merging: Scout out duplicate accounts and execute merges.
• Database Enrichment: Validate internal data against external sources and append missing information.
• Pricing Administration: Assign appropriate pricing tiers based on eligibility guidelines.
• Auditing & Queue Management: Conduct regular data audits and manage the daily request queue.
• Special Projects: Support with data migration, system updates, and other projects.

Requirements

• Required Education and Experience: High School Diploma or equivalent, minimum 1 year of data entry/data processing experience.
• Technical Skills: Strong computer proficiency, advanced Excel skills (VLOOKUPs, data filtering, file manipulation).

Qualifications

• The Data Mindset: Passionate about data accuracy, enjoys solving data puzzles, and matching complex records.
• Speed & Accuracy: Ability to process large volumes of data quickly without sacrificing quality.
• Keen Eye: Laser-focused attention to detail with a natural ability to spot errors and data anomalies.
• Drive & Urgency: Highly self-motivated, comfortable working with tight deadlines, thrives in a fast-paced environment.
• Collaboration & Communication: Strong written and verbal communication skills, a team player who loves to learn and grow.

About Us

At PDC – A Brady Company, we serve hospitals, schools, hotels, and music festivals by providing identification solutions. We are a leader in identification solutions serving healthcare, government, education, entertainment, and hospitality. As of July 31, 2025, Brady employed approximately 6,400 people, with fiscal 2025 sales of approximately $1.51 billion. Brady's headquarters are in Milwaukee, Wisconsin, with more than 70 locations globally.

Why Work At Brady

• Competitive pay and great benefits, supported by a culture that encourages collaboration and innovation.
• Deeply rooted values fostering an inclusive workplace where diverse talent can learn, grow, and succeed.
• Opportunities for professional development, charitable contributions, and volunteer activities.
• Comprehensive benefits package including insurance, 401(k), paid time off, and educational reimbursement.