Customer Contract Admin Analyst

Job Description

Responsible for the proper evaluation and interpretation of contracts to ensure payments are made accurately and timely per the terms and conditions of the contracts.

Ensure timely execution of fees and incentives and provide clear and open communication to team members, customers, and account representatives.

Work cross functionally with internal customers in Offer Development, SCVP, Commercial Integrators, Sales team, BU, Accounts Payable and SCG to provide review and resolution of contract eligibility or rebate issues.

Responsible for the analysis and resolution of disputed fees and incentives.

Develop variance analysis reporting to identify material fluctuations in sales at the customer and/or material level to understand drivers and ensure data is accurate and payment of fees is appropriate.

Collaborate with Offer development team to initiate business process continuous improvement activities, conduct root cause analysis, determine error prevention solutions, and validate previous or current payments.

Provide Ad-hoc reporting to key business partners and sales team.

Requirements

• Bachelor's degree in Finance, Accounting, or other business-related fields.
• Highly analytical problem solver with solid business acumen.
• Advanced working knowledge in Excel.

Skills

• Contract evaluation and interpretation.
• Timely execution of fees and incentives.
• Clear and open communication.
• Collaboration with multiple departments.
• Analysis and resolution of disputed fees and incentives.
• Variance analysis reporting.
• Business process continuous improvement activities.
• Ad-hoc reporting.

Benefits

• Not specified.

Pay

• Not specified.

Schedule

• 1st Shift: M - F 8am - 5pm.