Customer & Community Growth Manager
Nitra · New York, NY · 2 wk ago
HybridMarketingFull-time
Customer & Community Growth Manager
Marketing / Full Time / Hybrid
About the role
Our Customer & Community Growth Manager is responsible for driving growth through community engagement and customer relationships. This role will work closely with our marketing team to develop and execute strategies that enhance brand awareness and drive customer loyalty.
Responsibilities
- Develop and implement community engagement strategies to foster positive relationships with customers and partners.
- Manage and grow our social media presence to increase brand visibility and customer interaction.
- Collaborate with cross-functional teams to align community initiatives with broader business goals.
- Monitor and analyze community feedback to inform product development and marketing efforts.
- Organize and facilitate community events to build brand loyalty and expand our reach.
Requirements
- Bachelor's degree in Marketing, Communications, or a related field.
- Minimum 5 years of experience in marketing or customer relationship management.
- Proven track record of successful community management and event planning.
- Strong understanding of digital marketing tools and platforms.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
Qualifications
- Experience in managing social media campaigns and analyzing their impact.
- Knowledge of CRM systems and customer data analysis.
- Understanding of SEO and content marketing principles.
Skills
- Community management and event planning.
- Social media strategy and execution.
- Content creation and optimization.
- CRM system proficiency.
- SEO and content marketing knowledge.
Benefits
- Competitive salary and benefits package.
- Flexible work schedule with hybrid options.
- Professional development opportunities.
- Work-life balance with generous PTO policy.
Pay
Commensurate with experience.
Schedule
Hybrid work schedule available.
To apply, please submit your resume and LinkedIn profile link.