Customer Category Manager

Role Summary

Tyson Foods is seeking a Customer Category Manager to advise one of its strategic retailers on category management needs within the Refrigerated portfolio. This role drives profitable growth for both the retailer and Tyson's top-performing brands through strategic insights and data-driven decision-making.

Responsibilities

• Serve as a trusted advisor to strategic retailer partners for category management needs at national and divisional levels
• Analyze category, shopper, and competitive data using syndicated data (IRI/NielsenIQ) to identify growth opportunities and inform category strategies
• Develop and deliver actionable insights that influence assortment, pricing, promotion, and shelving decisions leveraging data from multiple sources
• Translate complex data into clear, compelling recommendations for both internal teams and customer partners
• Lead customer-facing presentations, line reviews, and business updates to drive alignment and growth initiatives with cross-functional partners
• Provide ongoing reporting and scorecards to strategic retailer partners and Tyson sales team members to monitor key goals (KPIs) and initiatives
• Contribute to driving Tyson’s Category Management & Analytics team performance, development, and impact through socialization of best practices and perspectives with team members in formal and informal forums

Requirements

• Bachelor’s degree in Business, Data Analytics, or related field
• 5+ years in Category Management supporting grocery or mass retailers
• Experience with fast-moving CPG brands or grocery industry
• Technical skills in Excel and PowerPoint. Power BI and Power Query a plus
• Exceptional communication skills – verbal, written, and presentation
• Willingness to travel 10-25% of the time for customer meetings and internal meetings (varies based on location relative to customer)

Preferred Qualifications

• Previous experience as a Category Advisor or Category Captain
• Advanced technical skills to handle the complexities of a strategic retailer with national and divisional level requests
• Strong storytelling skills – ability to tell the story with the data in a digestible way
• Positive, proactive, agile, and able to manage multiple projects simultaneously

Role Impact

This role significantly impacts category strategy with strategic retailers by aligning insights with execution—resulting in wins for the customer, the shopper, and the business. Success is measured by influencing decisions, strengthening partnerships, and delivering tangible category growth.

Relocation Assistance Eligible

Yes

Work Shift

1ST SHIFT (United States of America)

Pay Range/Rate

$102,000.00 - $170,000.00

Incentives

• Annual Incentive Plan: Yes
• Long-Term Incentive Plan: No