Customer Care Coach
Serenity Healthcare · Avondale, AZ · 3 wk ago
On-siteCustomer Service$23–$30/hrFull-time
About the role
Join Serenity, a company focused on helping individuals move forward in meaningful ways. We're looking for Customer Care Coaches who enjoy connecting with others and creating positive, supportive environments.
Responsibilities
- Working one-on-one with individuals throughout the day
- Guiding participants through scheduled sessions using specialized program tools and technology (training provided)
- Helping individuals stay motivated and engaged through simple practices like journaling, gratitude exercises, goal setting, and habit-building
- Preparing daily plans to help participants get the most value from each session
- Tracking progress and updating internal records so the team stays aligned
Requirements
- 2+ years of full-time professional experience demonstrating reliability and strong work ethic
- Strong interpersonal skills with a naturally positive, people-focused attitude
- Clear communication skills both in person and in writing
- Able to remain calm and supportive in fast-paced environments
- Willingness to learn, grow, and accept feedback
- Authorization to work in the United States
- 90% employer-paid medical, dental, and vision coverage
- 10 PTO days (15 after the first year) + 10 paid holidays each year
- 401(k) retirement program
Qualifications
No specialized background required — we'll train you. If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.
Skills
N/A
Benefits
Pay
$23-$30/hr + quarterly performance based bonuses
Schedule
Full-time