Customer Assistant ll

About the role

The Town of Amherst seeks a Customer Assistant II to perform a full range of complex procedural accounting and clerical duties associated with computation, reconciliation and posting to accounts for Town collection areas (e.g., Water & Sewer, Parking).

Responsibilities

• Perform a full range of complex procedural accounting and clerical duties associated with computation, reconciliation and posting to accounts for Town collection areas (e.g., Water & Sewer, Parking).
• Handle financial transactions and ensure accuracy in computations and postings.
• Manage and reconcile accounts, ensuring compliance with financial policies and procedures.
• Assist in the preparation of reports and documentation related to financial operations.
• Provide customer service to residents regarding billing and payment inquiries.

Requirements

• High school degree or equivalent.
• One to three (1-3) years of experience in accounting, bookkeeping, or cash handling.

Qualifications

• Ability to handle financial transactions accurately.
• Strong attention to detail and organizational skills.
• Effective communication and interpersonal skills.

Skills

• Proficiency in accounting software and systems.
• Knowledge of financial regulations and policies.
• Excellent problem-solving and decision-making abilities.

Benefits

• Annual salary range of \$26.06 - \$29.33 per hour depending on experience and/or qualifications.

Pay

• Annual salary range of \$26.06 - \$29.33 per hour depending on experience and/or qualifications.

Schedule

• Hours may vary based on department needs.

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The Town enjoys a long tradition of active, participatory, & professional government, and seeks a workforce that reflects the diversity of the community.