Customer Advisor 1

Responsibilities

• Greet all customers in a positive, enthusiastic, professional manner
• Educate customers on carwash and detail shop services
• Multitask with a sense of urgency while meeting customer service expectations
• Transact customer purchases
• Maintain proper cash handling procedures
• Follow all position-specific procedures
• Train in the position of Delta Tech to enhance product knowledge

Requirements

• Hired into the entry-level position of Delta Technician
• Excellent communication skills and a passion for providing great customer service
• A competitive drive with a desire to rank amongst the top advisors in the company
• Unwavering honesty and integrity
• Courteous and professional demeanor
• Prior experience in automotive service writing, customer service, and/or sales is preferred
• Ability to compute basic mathematical calculations
• Ability to work with a sense of urgency
• Willingness to adapt easily to change
• Ability to stand in an assigned work location, walk, and bend for long periods of time
• Ability to lift moderate amounts of weight
• Willingness to work a flexible schedule

Qualifications

• Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions

Skills

• Excellent communication skills
• Passion for providing great customer service
• Competitive drive
• Honesty and integrity
• Courteous and professional demeanor
• Computing basic mathematical calculations
• Adapting to frequent changes
• Standing and bending for long periods
• Lifting moderate weights
• Working flexible schedules

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k)
• HSA
• FSA

Pay

• Delta Technician: $16.50 per hour
• Customer Advisor: $16.50 per hour plus commission

Schedule

• Flexible schedules