Customer Advisor 1
Delta Sonic · Rochester, NY · 1 mo ago
OTHR$16.5/hrPart-time
Responsibilities
- Greet all customers in a positive, enthusiastic, professional manner.
- Educate customers on the large variety of carwash and detail shop services offered.
- Multitask with a sense of urgency to meet customer service expectations.
- Transact customer purchases.
- Maintain proper cash handling procedures.
- Follow all position-specific procedures.
Requirements
- Hired into the entry-level position of Delta Technician at a pay rate of $16.50 per hour.
- Upon completion and certification of required training, transition to Customer Advisor position with a pay rate of $16.50 per hour plus commission.
- Excellent communication skills and a passion for providing great customer service.
- A competitive drive with a desire to rank amongst the top advisors in the company.
- Unwavering honesty and integrity.
- Courteous and professional demeanor.
- Prior experience in automotive service writing, customer service, and/or sales is preferred.
- Ability to compute basic mathematical calculations.
- Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions.
- Ability to work with a sense of urgency.
- Willingness to adapt easily to change as our products/services/promotions update frequently.
- Ability to stand in an assigned work location, walk, and bend for long periods of time.
- Willingness to work a flexible schedule.
Qualifications
- Willingness to work a year-round schedule.
Skills
- Excellent communication skills.
- Customer service orientation.
- Basic math skills.
- Flexibility and adaptability.
Benefits
- Health, Dental, Vision, Life, and Disability Insurance.
- 401(k) plan.
- HSA and FSA options.
Pay
The pay rate for the Delta Technician position is $16.50 per hour. The pay rate for the Customer Advisor position is $16.50 per hour plus commission.
Schedule
DAYTIME HOURS AVAILABLE!