Customer Advisor 1
Delta Sonic · Victor, NY · 3 mo ago
OTHR$16.5/hrPart-time
Responsibilities
- Greet all customers in a positive, enthusiastic, professional manner
- Educate customers on the large variety of carwash and detail shop services offered
- Multitask with a sense of urgency while meeting customer service expectations
- Transact customer purchases
- Maintain proper cash handling procedures
- Follow all position-specific procedures
Requirements
- Hired into the entry-level position of Delta Technician
- Excellent communication skills and a passion for providing great customer service
- A competitive drive with a desire to rank amongst the top advisors in the company
- Unwavering honesty and integrity
- Courteous and professional demeanor
- Prior experience in automotive service writing, customer service, and/or sales is preferred
- Ability to compute basic mathematical calculations
- Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions
- Ability to work with a sense of urgency
- Willingness to adapt easily to change as our products/services/promotions update frequently
- Ability to stand in an assigned work location, walk, and bend for long periods of time
- Willingness to work a flexible schedule
Qualifications
Individuals in this position can enjoy working in the carwash and/or detail shop, depending on the location's staffing needs.
Skills
Excellent communication skills and a passion for providing great customer service
Benefits
Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
Pay
The pay rate for the Delta Technician position is $16.50 per hour. The pay rate for the Customer Advisor position is $16.50 per hour plus commission.
Schedule
Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment.