Customer Accounts Manager

Overview

Success Profile

Benefits

Skills for Success

The Work

Requirements

Pay and Schedule

Benefits

• Success Profile

  Adaptable
  Problem-Solver
  Strong Initiative
  Team Player
  Customer-Oriented
  Quick Thinker

*Rewards vary based on Full- and Part-Time employment status.
*Rewards vary for locations in Canada.

Get Paid
Tomorrow!

• The Work

  Attainment and upkeep of customers’ accounts
  Assist General Manager with operational functions
  Second up to the General Manager
  Build authentic customer relationships
  Manage the collections process
  Review and close lease agreements
  Contact customers who have not renewed merchandise agreements
  Maintain customers contact
  Update customers information
  Manage entire accounts staff
  Clean and certify merchandise
  Complete and maintain weekly vehicle maintenance sheet
  Load, secure and protect product in company vehicle
  Safely operate company vehicle
  Assist the Sales Team as needed
  Any other reasonable duties requested by management

• Requirements

  United States: at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record)
  Canada: at least the age of 18.
  Must meet DOT requirements to obtain certification in required states (United States)
  Ability to work schedule of hours varying from 8 am to 9 pm
  Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  Two years of college or two years of previous management experience preferred
  High School diploma or equivalent preferred
  Excellent interpersonal and communication skills
  High energy with the ability to effectively perform all functions of the store and multitasking effectively
  Proper telephone etiquette
  Uphold the Aaron’s Brand and protect company assets
  Maintain a professional appearance
  Proficient computer skills

Pay and Schedule

The salary range for this role is $14.00 to $14.75 per hour/annually.
This position is also eligible for incentive pay based on performance.

Benefits

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Paid time off, including vacation days, sick days, and holidays
• Medical, dental and vision insurance
• 401(k) plan with contribution matching

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.