Customer Account Representative

Responsibilities

• Provide professional customer service through phone and email communication
• Cook inbound and outbound shipments with customers and carriers
• Coordinate customer orders, shipping documents, bills of lading, and inventory reports
• Maintain receiving and inventory records within the warehouse management system
• Prepare reports, data entry, and customer activity updates
• Aid with inventory corrections and cycle count reporting
• Work closely with warehouse operations to support daily workflow and customer needs

Requirements

• Previous customer service, administrative, logistics, or warehouse office experience preferred
• Strong computer skills including Microsoft Excel, Outlook, and Word
• Excellent communication and organizational skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail and accuracy
• Dependable with a positive attitude and willingness to learn
• Experience in warehousing, transportation, or logistics is a plus
• Knowledge of the NAVIS port system is a plus

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Life Insurance
• Short-Term and Long-Term Disability
• Opportunity for Growth

Pay

$18.00 - $20.00 per hour depending on experience