Customer Account Manager-Southeast

About the role

The Customer Account Manager (CAM) is responsible for managing, developing, and driving category growth with assigned customer(s) (direct and/or indirect). This role focuses on achieving annual sales and commercial spend targets, building strong customer relationships, and executing category and customer business plans. The position requires close collaboration with cross-functional teams, including Commercial Development, Sales Analyst, Shopper Marketing, Category Management, Finance (RGM, TFS), Business Solutions Center (BSC) and Field Execution teams to deliver exceptional results and drive market share gains. The position may require close collaboration with Senior Customer Account Specialist (SCAS) team. Organization: Neighborhood Grocers Team (NGT is a dedicated Sales Team within Nestlé USA that drives growth by partnering with a diverse network of neighborhood retailers and wholesalers across all NUSA Divisions). Customer(s): small format. Location: Southeast (AL, AR, FL, GA, KY, LA, MS, NC, SC, TN, VA, WV). Travel Requirement: 10%-15%.

Responsibilities

• Drive category growth (category-first mindset) and achieve/exceed annual sales and commercial spend targets.
• Maintain and manage profitable growth to drive market share gains.
• Develop customer promotion plans based on distribution, category trends, and promotional activities.
• Partner with Category Management and/or Sales Analysts to transform 4Ps analytics and insights into action.
• Ownership of forecast and event planning in Osprey.
• Ownership of Trade Rate Report to track & monitor