Customer Account Manager

About the role

Our client is a custom control panel manufacturer providing engineered automation, electrical, and building control solutions for a range of commercial and industrial applications. This is an onsite role based in Eau Claire, WI.

Responsibilities

• Own and grow an established portfolio of customer accounts.
• Develop account-specific strategies to deepen relationships and expand business within existing customers.
• Proactively identify new opportunities, applications, divisions, locations, and contacts within assigned accounts.
• Serve as the primary point of contact, building strong relationships across multiple levels and functions within customer organizations.
• Understand both immediate customer needs and long-term strategic goals, translating those insights into tailored solutions and internal action.
• Coordinate effectively with internal teams while maintaining clear account activity, opportunity, and growth visibility through the CRM and established KPIs.

Compensation & Benefits

• Base salary: $70,000 – $90,000
• Year One Compensation: Base salary; no formal commission structure currently in place.
• Profit Sharing / 401(k): Eligibility begins in Year 2 with a 3% Safe Harbor company contribution. Based on company profitability and goal achievement, an additional profit-sharing contribution of up to 12% may apply, for up to 15% total annual contribution.
• Health, vision, dental
• Life Insurance
• Company-paid holidays
• Vacation