Custodian

Expected hiring date is September 2 for Bal Harbour Shops expansion.

About Us

Whitman Family Development is a family-owned real estate company specializing in high-end retail, management, and leasing. The company owns and operates Bal Harbour Shops, a historic luxury shopping destination. Bal Harbour Shops is a global leader in the industry and is best known for its curated retail, as well as the emotional connection to its tenants and customers. For more information, visit balharbourshops.com.

About the Role

The Janitorial Custodian is responsible for maintaining immaculate cleanliness and presentation standards across Bal Harbour Shops. This role supports a world-class guest experience by ensuring all common areas, restrooms, and support spaces are consistently clean, safe, and visually appealing.

Responsibilities

• Daily Cleaning & Appearance
  • Clean and maintain common areas including walkways, plazas, restrooms, lounges, elevators, stairwells, and service corridors
  • Perform sweeping, mopping, dusting, vacuuming, and trash removal
  • Maintain outdoor areas including sidewalks, courtyards, and entryways
  • Ensure restrooms are stocked, sanitized, and presentable
• Luxury Environment Standards
  • Maintain luxury-level cleanliness and presentation
  • Work discreetly and professionally around guests and tenants
  • Respond quickly to spills and cleanliness issues
• Sanitation & Safety
  • Follow health and safety cleaning procedures
  • Safely handle cleaning chemicals and supplies
  • Identify and report safety hazards or damages
• Event & Seasonal Support
  • Assist with pre- and post-cleaning for events and seasonal décor
  • Support high-traffic periods and holidays
• Team Collaboration & Reporting
  • Work with facilities, landscaping, security, and management teams
  • Complete cleaning checklists and work orders
  • Report supply and equipment needs

Requirements

• Required: Janitorial or custodial experience preferred
• Dependable and detail-oriented
• Ability to follow procedures and schedules
• Preferred: Experience in luxury retail, hospitality, or mall environments
• Preferred: Familiarity with cleaning equipment

Skills & Competencies

• Strong attention to detail
• Professional appearance
• Good time management

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 40–50 lbs
• Ability to bend, kneel, and perform repetitive motions
• Ability to work outdoors in varying weather