Custodial Worker Housekeeping
Navy Region Naval District Washington Fleet and Family Readiness (FFR) · Annapolis, MD · 1 mo ago
AdministrativePart-time
We need to output HTML fragment with sections for headings that have real content. The posting includes Summary, Duties, Requirements, Qualifications, Additional information (which includes salary, probation, etc.), Benefits (just "Review our benefits" line but no details). We should include sections only if there is real specific content.
We need to use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should map content to appropriate headings. The posting has Summary (purpose) could be About the role. Duties -> Responsibilities. Requirements -> Requirements (conditions of employment). Qualifications -> Qualifications. Additional information includes Salary, probation, etc. Could be Pay (salary) and maybe Schedule? Not explicit schedule. There's mention of rotating shifts, weekends, holidays, etc. That's schedule info. So we can include Schedule section. Benefits: there is just "Review our benefits" line but no actual benefits listed; we should not create Benefits section unless there is real specific content. Since only a phrase, we should omit Benefits.
Skills: not explicitly listed; we could omit.
Thus sections: About the role (summary), Responsibilities (duties), Requirements (conditions of employment), Qualifications, Pay (salary info), Schedule (shift info). Possibly also include "Additional information" but we can fold into Pay and Schedule.
We must preserve all substantive information, not invent or summarize away detail. Must not repeat job title. Must not include boilerplate like EEO, legal, etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes a lot of boilerplate at the end: "Review our benefits", "Help Review our benefits", plus many lines about spouse preference, E-Verify, etc. Those are substantive? They are part of the posting but maybe considered boilerplate? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The spouse preference, E-Verify, etc. might be considered legal/boilerplate? It's about employment verification, spouse preference, etc. Might be considered part of requirements? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Spouse preference is not EEO but it's a hiring preference; could be considered part of requirements? However it's likely considered boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The spouse preference lines are likely part of legal/boilerplate. Also lines about E-Verify, Selective Service, drug-free workplace, etc. Those are legal. So we should remove them. Also "Please clearly identify in your application that you are asking for spouse preference..." is application instruction, remove. Also "Review our benefits" is likely a link to benefits, but no details, so we should not create Benefits section.
Thus we keep only substantive content: Summary, Duties, Requirements (conditions of employment), Qualifications, Pay (salary dependent on experience/education), Schedule (rotating shifts, weekends, holidays, etc.). Also maybe mention "Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer." That's pay method.
We must preserve all substantive information; we should not omit details like "Must pass all applicable records and background check." etc. Those are requirements (conditions of employment). So we keep them.
We need to format duties as
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should map content to appropriate headings. The posting has Summary (purpose) could be About the role. Duties -> Responsibilities. Requirements -> Requirements (conditions of employment). Qualifications -> Qualifications. Additional information includes Salary, probation, etc. Could be Pay (salary) and maybe Schedule? Not explicit schedule. There's mention of rotating shifts, weekends, holidays, etc. That's schedule info. So we can include Schedule section. Benefits: there is just "Review our benefits" line but no actual benefits listed; we should not create Benefits section unless there is real specific content. Since only a phrase, we should omit Benefits.
Skills: not explicitly listed; we could omit.
Thus sections: About the role (summary), Responsibilities (duties), Requirements (conditions of employment), Qualifications, Pay (salary info), Schedule (shift info). Possibly also include "Additional information" but we can fold into Pay and Schedule.
We must preserve all substantive information, not invent or summarize away detail. Must not repeat job title. Must not include boilerplate like EEO, legal, etc. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes a lot of boilerplate at the end: "Review our benefits", "Help Review our benefits", plus many lines about spouse preference, E-Verify, etc. Those are substantive? They are part of the posting but maybe considered boilerplate? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The spouse preference, E-Verify, etc. might be considered legal/boilerplate? It's about employment verification, spouse preference, etc. Might be considered part of requirements? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Spouse preference is not EEO but it's a hiring preference; could be considered part of requirements? However it's likely considered boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The spouse preference lines are likely part of legal/boilerplate. Also lines about E-Verify, Selective Service, drug-free workplace, etc. Those are legal. So we should remove them. Also "Please clearly identify in your application that you are asking for spouse preference..." is application instruction, remove. Also "Review our benefits" is likely a link to benefits, but no details, so we should not create Benefits section.
Thus we keep only substantive content: Summary, Duties, Requirements (conditions of employment), Qualifications, Pay (salary dependent on experience/education), Schedule (rotating shifts, weekends, holidays, etc.). Also maybe mention "Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer." That's pay method.
We must preserve all substantive information; we should not omit details like "Must pass all applicable records and background check." etc. Those are requirements (conditions of employment). So we keep them.
We need to format duties as - . The duties list is long; we need to break into list items. Could be many items; we can keep as a single
with many - each representing a duty sentence. We need to preserve all substantive information; we can split by sentences.
Similarly requirements: list of conditions: Must pass all applicable records and background check; Must successfully pass the E-Verify employment verification check; Any discrepancies must be resolved as a condition of employment; Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer; This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours; This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused. Also maybe "Must have your salary sent..." is pay method but could be in Pay section. We'll keep in Requirements? Actually it's a condition of employment, but also pay method. Could be placed in Pay section. We'll keep it in Pay.
Qualifications: list of KSAs: Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS); Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.); Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system; Ability to accurately complete daily room status reports and housekeeping assignment sheets; Ability to interpret, execute, and document cleaning actions in accordance with NGIS Housekeeping Manual and program policy guidance; Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks; Ability to safely and properly use common hand and powered tools; Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies; Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training; Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.
Pay: Salary is dependent on experience and/or education. Also mention Direct Deposit/Electronic Funds Transfer requirement within first 30 days. Also "Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required." Also "Salary is dependent on experience and/or education." repeated. We'll keep once.
Schedule: "This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours." Also maybe "May be required to climb/descend stairs and properly placed stepladders." That's physical demand, not schedule. We'll keep schedule as above.
We also have physical demands: "This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required. May be required to climb/descend stairs and properly placed stepladders." This could be part of Requirements or maybe a separate section like Physical Requirements, but we don't have a heading for that. Could be included in Requirements as part of conditions? It's not exactly condition of employment but a requirement. We could include in Requirements as bullet. The instruction: Use headings only for those listed. We can put physical demands under Requirements as part of the list. That's okay.
We must not repeat job title. No markdown.
Now produce HTML fragment.
Structure:
About the role
The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.
Responsibilities
- Performs varying degrees of complexity in cleaning processes.
- Demonstrates proficiency related to daily service, check-out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.
- Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.
- Removes trash, places in dumpsters, and replaces liners.
- Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.
- Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest's request.
- Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.
- Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time.
- Ensures dishwashers are clean and in working condition.
- Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans.
- Replaces bathroom terry and linens to include shower curtains.
- Cleans irons, removes excess water and replaces as necessary, cleans ironing boards and replaces covers as necessary, cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets.
- Cleans washers and dryers and ensures machines are operational.
- Ensures in-room guest directories are clean and organized, TV's are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed, and in working condition.
- Cleans common area spaces to include vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.
- Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.
- Counts, sorts, inspects, and prepares linen for operational use.
- Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity.
- Completes maintenance requests for items broken, defective, or in need of replacing.
- Reports any damages or valuables (e.g. large amounts of cash, jewelry, or confidential/sensitive information) left out in the open by guests to the Supervisor.
- Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.
- Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.
- Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest.
- Maintains key control for assigned key and reports any issues immediately to the Supervisor.
Requirements
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check.
- Any discrepancies must be resolved as a condition of employment.
- This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing.
- Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required.
- with many
- each representing a duty sentence. We need to preserve all substantive information; we can split by sentences.
Similarly requirements: list of conditions: Must pass all applicable records and background check; Must successfully pass the E-Verify employment verification check; Any discrepancies must be resolved as a condition of employment; Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer; This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours; This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused. Also maybe "Must have your salary sent..." is pay method but could be in Pay section. We'll keep in Requirements? Actually it's a condition of employment, but also pay method. Could be placed in Pay section. We'll keep it in Pay.
Qualifications: list of KSAs: Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS); Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.); Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system; Ability to accurately complete daily room status reports and housekeeping assignment sheets; Ability to interpret, execute, and document cleaning actions in accordance with NGIS Housekeeping Manual and program policy guidance; Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks; Ability to safely and properly use common hand and powered tools; Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies; Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training; Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.
Pay: Salary is dependent on experience and/or education. Also mention Direct Deposit/Electronic Funds Transfer requirement within first 30 days. Also "Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required." Also "Salary is dependent on experience and/or education." repeated. We'll keep once.
Schedule: "This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours." Also maybe "May be required to climb/descend stairs and properly placed stepladders." That's physical demand, not schedule. We'll keep schedule as above.
We also have physical demands: "This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required. May be required to climb/descend stairs and properly placed stepladders." This could be part of Requirements or maybe a separate section like Physical Requirements, but we don't have a heading for that. Could be included in Requirements as part of conditions? It's not exactly condition of employment but a requirement. We could include in Requirements as bullet. The instruction: Use headings only for those listed. We can put physical demands under Requirements as part of the list. That's okay.
We must not repeat job title. No markdown.
Now produce HTML fragment.
Structure:
About the role
The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.
Responsibilities
- Performs varying degrees of complexity in cleaning processes.
- Demonstrates proficiency related to daily service, check-out, deep cleaning, and special project cleaning assignments based on Lodging program cleaning standards.
- Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.
- Removes trash, places in dumpsters, and replaces liners.
- Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.
- Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest's request.
- Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.
- Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time.
- Ensures dishwashers are clean and in working condition.
- Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans.
- Replaces bathroom terry and linens to include shower curtains.
- Cleans irons, removes excess water and replaces as necessary, cleans ironing boards and replaces covers as necessary, cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets.
- Cleans washers and dryers and ensures machines are operational.
- Ensures in-room guest directories are clean and organized, TV's are clean and programmed to proper channel and volume, alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed, and in working condition.
- Cleans common area spaces to include vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.
- Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes, but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks.
- Counts, sorts, inspects, and prepares linen for operational use.
- Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity.
- Completes maintenance requests for items broken, defective, or in need of replacing.
- Reports any damages or valuables (e.g. large amounts of cash, jewelry, or confidential/sensitive information) left out in the open by guests to the Supervisor.
- Reports any activity that appears unsafe, illegal, or suspicious to the Supervisor.
- Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.
- Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest.
- Maintains key control for assigned key and reports any issues immediately to the Supervisor.
Requirements
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check.
- Any discrepancies must be resolved as a condition of employment.
- This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing.
- Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required.